Frequently Asked Questions

Everything you need to know about your Spacegoods order

What is the typical shipping timeframe for my order?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

How do I initiate a return or exchange?

We offer a 30-day return policy. To start a return, visit our online portal with your order number and email address. Items must be unworn, unwashed, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

How should I care for my Spacegoods apparel?

To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.